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HOW TO ORDER

To make an enquiry or place an order please contact us at info@tbvequestrian.com.au or via the contact box on the home page.

You can also reach us on 0458 912 212

When ordering let us know:-

  • Who to make the invoice out to

  • Quantity of goods required

  • If goods are to be delivered let us know delivery address 

PRICING AND PAYMENT

Prices shown include GST.

Delivery is additional. 

A 50% progress payment or payment in full is required at the time of order.

Full payment must be received prior to us loading for delivery or pick up.

Payment can be made via cash, EFT or Credit Card. 
Credit Card payments incur a 2.2% surcharge.

DELIVERY

Delivery is available nationwide.

Contact us for a quote.

PICK-UP

Pick-up is available from near Camden, NSW 2570.

Follow us on Instagram and Facebook to keep up to date on our latest products and offers. 

WARRANTY

We manufacture our jumping equipment to the highest of standards to ensure you gain years of use and enjoyment from them.

Our Australian made, standard jump cups come with a lifetime replacement warranty to the original purchaser.

Our jump wings come with a lifetime warranty on the main structure and welding components to the original purchaser.

WoodShield poles come with a 10 year “No Rot” manufacturers warranty (refer to www.woodshield.com.au for full details).

All other equipment comes with a 12 month manufacturer warranty to the original purchaser.

Exclusions:

  • Delivery costs associated with replacement items.

  • Normal wear and tear.

  • Damage caused by misuse, improper handling, accident, vehicle or machinery impact or transportation damage.

  • Jump rail tape.

  • Signage on wings, planks or freestanding fill.

  • Any items that have been repaired or modified by someone other than TBV Equestrian.

 

To make a warranty claim please contact us directly at info@tbvequestrian.com.au   

TBV Equestrian will need to view the items in person or through photographs to determine eligibility for repair or replacement under warranty.

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